The Traveller’s Wonderland
Singaravelu Ekambaram, global delivery head, retail, consumer goods, travel and hospitality at Cognizant, analyses why shifting to an experience economy will require travel and hospitality providers to ride on digital technologies.
Different paces
BeMyGuest's latest study, Future Watch, reinforces the observation that Asia remains a traditional market and digitising travel experience products is still in the early stages. CEO Blanca Menchaca shares a snapshot of the findings
Redefining aviation in Asia-Pacific and the world
Helen Wen, vice president of sales and marketing (Asia Pacific) avionics, at Collins Aerospace, shares why aviation players need to move away from legacy systems and embrace the digital transformation wave and innovation to deal with the changing demands of the industry.
How engineering can boost tourism in Indonesia
Indonesia has the perfect landscape and resources to make it one of the most spectacular tourist destinations on earth. But getting to that point will require design-led thinking and a flexible approach to engineering planning, opines Varman Ramachandran, Aurecon’s country director for Indonesia and client director – energy, resources and manufacturing for Asia.
Catering to evolving needs in today’s experience economy era
Mark Meehan, managing director, Asia Pacific, Middle East and Africa (APACMEA), Travelport, examines how brands can cash in on the booming experience economy.
How to deal with medical emergencies when abroad
Low Kiang Wei, medical director of International SOS, shares five tips that business travellers should take note of when met with medical emergencies in unfamiliar environments.
Why relevance is key to future-proofing travel brands
Stuart Stacy, vice president, managing director Asia-Pacific at Adara, shares how travel marketers need to gain deeper audience insights and adopt data-driven solutions to ramp up personalisation and deepen brand loyalty amid a flattening trajectory of the travel market.
Why conversational commerce is integral to travel user experience
Andrew Cannington, general manager Asia-Pacific at LivePerson, urges travel companies to adopt conversational commerce to enhance the user experience, which will in turn lead to higher customer satisfaction and return bookings.
How tourism can lend a hand in preserving intangible cultural heritage
Kevin Phun, practitioner and lecturer in sustainable tourism, explains how changing the way we travel can play a part in preserving the intangible cultural heritage of places.
Address elephant tourism the sensible, scientific way
The Tourism Authority of Thailand argues why shutting down elephant tourism camps in South-east Asia isn’t a sensible solution, and urges proper solutions and management practices to be put into place to handle the problems surrounding elephant tourism, citing recommendations from the Asian Captive Elephant Working Group (ACEWG).
