Mark Meehan, managing director, Asia Pacific, Middle East and Africa (APACMEA), Travelport, examines how brands can cash in on the booming experience economy.
Low Kiang Wei, medical director of International SOS, shares five tips that business travellers should take note of when met with medical emergencies in unfamiliar environments.
Stuart Stacy, vice president, managing director Asia-Pacific at Adara, shares how travel marketers need to gain deeper audience insights and adopt data-driven solutions to ramp up personalisation and deepen brand loyalty amid a flattening trajectory of the travel market.
Andrew Cannington, general manager Asia-Pacific at LivePerson, urges travel companies to adopt conversational commerce to enhance the user experience, which will in turn lead to higher customer satisfaction and return bookings.
Kevin Phun, practitioner and lecturer in sustainable tourism, explains how changing the way we travel can play a part in preserving the intangible cultural heritage of places.
The Tourism Authority of Thailand argues why shutting down elephant tourism camps in South-east Asia isn’t a sensible solution, and urges proper solutions and management practices to be put into place to handle the problems surrounding elephant tourism, citing recommendations from the Asian Captive Elephant Working Group (ACEWG).
Mike Tansey, Accenture's managing director and travel & hospitality industry lead for Asia Pacific, Africa, Middle East & Turkey, examines why greater collaboration of data between airports and airlines will provide passengers with a seamless and personalised experience.
Premanjali Gupta, head of marketing for Asia-Pacific at Blis, a mobile location technology company, shares how to use real-world intelligence to best engage and persuade travellers on their purchase journey.
VLeisure's CEO and founder Phan Le outlines the effective distribution strategies that hotels should undertake in a highly competitive and fast-changing environment.