Emirates rolls out laptop, tablet handling service to beat US ban - TTG Asia - Leader in Hotel, Airlines, Tourism and Travel Trade News
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Emirates rolls out laptop, tablet handling service to beat US ban
Dubai, March 24, 2017

In response to the March 25 implementation of the US government's electronics carry-on ban, Emirates has came up a new laptop and tablet handling service for its US-bound passengers. 


Emirates' new complimentary service will enable customers travelling to the US via Dubai to declare and hand over their laptops, tablets and other banned electronic devices to security staff at the gate just before boarding their US-bound flight. The devices will be carefully packed into boxes, loaded into the aircraft hold and returned to the customer at their US destination.



Tim Clark, president, Emirates Airline, said: “Our aim is to ensure compliance with the new rules, while minimising disruption to passenger flow and impact on customer experience. Our new complimentary service enables passengers, particularly those flying for business, to have the flexibility to use their devices until the last possible moment."


Despite the new handling option, passengers starting their US-bound journeys in Dubai are "encouraged to pack their electronic devices into their check-in luggage in the first instance to avoid delays".


The airline also reminded customers that a detailed search of all hand baggage on non-stop flights to the US from Dubai will be carried out, and they should therefore declare their devices before the search or ensure their electronic devices are packed into their check-in luggage in the first instance.


This new security directive, issued by the US Transportation Security Administration, applies to all passengers travelling on non-stop flights to the US from Dubai, including those in transit. It does not apply to passengers travelling on Emirates’ US-bound flights via Milan and Athens, or Emirates flights to/from any other destination.

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