Travellers and diners are expected to look to heightened states of public health and hygiene standards as they adapt to the new norms in travel, and will gravitate towards providers who consciously care for their customers, community and environment.
Brought to you by Pan Pacific Hotels Group
Redefining ‘Clean Stays’ standards in meeting new travel norms
Pan Pacific Hotels Group (PPHG) has redefined guests’ stay experience with “Pan Pacific Cares”. The Group has partnered Diversey – hygiene and infection prevention solutions leader – in implementing protocols that adhere to World Health Organisation (WHO) guidelines.
Moving forward, properties will utilise cleaning and infection prevention solutions such as Oxivir and Virex II 256, which are healthcare grade disinfectants certified and approved by the US Environmental Protection Agency to be effective against Covid-19.
Electrostatic sprayers will be introduced to apply the Oxivir disinfectant, which uses active ingredients that break down into water and oxygen after use, an environmentally friendly solution subscribing to PPHG’s sustainable belief. The prescribed solution does not contain any respiratory irritants and is therefore, not expected to pose a health hazard.
Additional protocols such as increasing cleaning frequency by five folds, enhanced two-step cleaning and disinfecting processes, and laundering linens at 70 degree Celsius have been rolled out across all Group properties.
All properties will undergo stringent training by Diversey’s experts in ensuring they comply with the elevated processes and methodology.
Hotels will also use Ultronic UV torches to inspect all disinfected and sanitised guestrooms for further assurance.
Re-engineering processes to boost travel confidence
PPHG has been proactive in implementing recommended protocols such as safe distancing, thermal scanning, using safe entry codes for contact tracing, wearing of masks and provision of hand sanitisers, as the pandemic gained traction in complying further with WHO guidelines.
Properties will also be implementing contactless check-in and check-out, as well as advocating contactless payments and introduce new measures to its dining operations.
All PPHG guests will be given “Pan Pacific Care Packs” comprising hand sanitisers, surgical masks and disinfectant wipes upon check-in. A wellness channel will also be launching soon in guestrooms, featuring exercise routines such as pilates, barre and yoga, as well as self-pampering massage guides to unwind from travel stresses.
For more information on the initiative, see infographics below or visit: www.panpacific.com/panpacificcares
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