Oakwood has partnered Amadeus’ TravelClick in a revamp of its reservations platform that allows consumers to make immediate online bookings.
“Our customers have asked for more streamlined solutions with fewer points of contact, real-time booking, and more transparency in pricing. Our new global reservation system will achieve those goals by providing a single, integrated system for pricing and inventory globally,” said Chris Ahearn, Oakwood’s CEO, in a statement.
The partnership enables more seamless integration with mainstream travel and online booking platforms, as well as travel management platforms. According to Ahearn, the long-term deal with TravelClick represents “an important next step” in the serviced residences company’s technology initiative.
TravelClick’s proprietary iHotelier Booking Engine 4.0 provides a centralised e-commerce platform that enables Oakwood to guide guests through the booking process with interactive message displays, and targeted merchandising and add-on services.
In addition, TravelClick’s mobile-friendly experience will integrate into Oakwood’s recently-launched mobile app.