PPHG rolls out B2B and B2C loyalty programmes

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Pan Pacific Hotels Group (PPHG) has introduced two new loyalty programmes – Pan Pacific Discovery for guests and Pan Pacific Connections for corporate bookers.

Through Pan Pacific Discover (panpacific.com/discovery), customers will be able to avail the guest loyalty programme and its selection of benefits, personalised services and local experiences. Benefits include an exclusive members’ rate, late check-out till 15.00, and upgrades to the next room category with direct bookings.

PPHG’s B2C programme for its loyal customers

PPHG will also extend customised privileges for residents of its Serviced Suites, with a range of benefits such as branded toiletries and complimentary laundry.

Pan Pacific Connections, a by-invitation only bookers’ programme, recognises, retains and rewards loyal corporates bookers for booking rooms, meetings and events at all hotels, resorts and serviced suites under PPHG. Membership is open to both corporate accounts and individual booker accounts, where members earn points for every eligible stay and meeting.

Delivered through a digital platform, corporate bookers can log in to their account round-the-clock and book negotiated corporate rates or special corporate rates directly through the website, www.panpacificconnections.com. Members enjoy instant reward points for their bookings, which can be used to redeem a selection of rewards from hotel stays, dining, wellness, lifestyle and shopping products.

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